AhnLab Online Security - FAQ

  Symptoms

Error Description: "An error occurred while running Secure Browser. Click Yes to resolve this problem."

  Cause
  • The process has been stopped because AhnLab Online Security cannot run properly on your computer.
  •   Solution
    1
    An invalid file has been installed. Close opened Internet Explorer windows, and then restart Secure Browser. If the problem persists, restart Windows and run Secure Browser again.
    2
    Scan your computer for virus and spyware, and then restart Secure Browser.