AhnLab Online Security - FAQ

  Symptoms

Error Description: "An error occurred while running Secure Browser. Click Yes to resolve this problem."

  Cause
  • AhnLab Online Security is not running in administrator mode.
  •   Solution
    Check your account privileges, and log in again with administrative privileges.
  • How to check your account privileges:
    • Windows Vista/7 : Go to Start --> Control Panel --> User Accounts to see whether or not you are logging in with an administrator account.



    • Windows XP : Go to Start --> Control Panel --> User Accounts to see whether or not you are logging in with an administrator account.



    • Windows 2000 : Go to Start --> Control Panel --> User and Passwords to see whether or not you are logging in with the account belonging to the administrators group.